University Email
IT Services for Students
All students of the Faculty are required to use their university email address for official communication with the Faculty and its employees.
The Faculty uses your university email address as the primary channel for communication regarding your studies, academic matters, internal announcements, and student requests. Your personal email address provided during enrolment is not used as the main communication channel during your active studies.
Your university email address has the following format:
where XYZ represents a three-digit number assigned to each student (for example: jana.novakova321@student.cuni.cz).
Your student email account and Outlook mailbox are automatically created together with your Microsoft 365 account after successful enrolment. From that point onwards, your university email address is used for official communication between you and the Faculty.
You can access your student email:
- through the Outlook web application,
- through the Outlook desktop application installed on your computer, or
- through another email application supporting POP or IMAP protocols.
To access your email online:
Your username is your personal CU number, which is assigned to you by Charles University and can be found on your student ID card (e.g., ISIC).
If you have forgotten your login details, please follow the instructions provided on the CAS help pages.
For more information about logging in and using your university email, please see the related guides below.
Your student email account in Microsoft Outlook is part of the Microsoft 365 suite of services. As a Charles University student, you can use a wide range of Microsoft 365 tools and benefits free of charge, including:
A detailed guide on using Microsoft 365 at the Faculty, including links to online tutorials, is available here.
If you do not plan to regularly check your university Microsoft 365 email account, we strongly recommend setting up automatic email forwarding to another email address. This will help ensure that you receive important information from the Faculty on time and do not miss any important announcements or deadlines.
You can set up email forwarding in Outlook:
All emails sent to your university email address will then be automatically forwarded to the address you have provided.
Important
For more information on using your university email account, including web-based instructions, please click here.
There are several ways to check your official university email address:
A wide range of resources and guides is available to help you use Microsoft 365 services at Charles University. Below you will find selected resources recommended for students of the Faculty.